A Frozen
21 Nov 2019 to 5 Jan 2020

Step Into An Immersive Adventure

We’ve brought the world of Disney’s Frozen 2 to you this festive season. Scroll down to find out more about the exciting experiences that await you. Look forward to enjoying a light show, meeting your favourite Disney’s Frozen 2 characters, and much more!

Let It Sparkle
& Shine

T3 Departure Hall
(in front of Departure Immigration)
21 Nov 2019 - 5 Jan 2020
7.30pm, 8pm, 8.30pm and 9pm daily

Be prepared to be dazzled by an array of light, sound, and snow as T3 transforms into a Frozen Wonderland.

Brave The
Four Elements

T3 Departure Hall (opposite check-in row 11)
21 Nov 2019 – 5 Jan 2020
10am – 10pm daily

Adventure awaits you in the Enchanted Forest! Embark on a journey packed with challenges across four different zones designed around the four elements. Conquer all four elements for a magical surprise.

A minimum spend of S$50 in a single same day receipt at Changi or Jewel is required to redeem a play slot. T&Cs apply.

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Drag to explore
Water Element
Solve a puzzle to enjoy a little treat from us for conquering all the 4 elements.
Fire Element
The forest is on fire! Locate the hidden item before the time runs out.
Wind Element
Brave through the winds to find your way out of the forest.
Earth Element
Navigate through the ball pit to find the right symbols that unlock you to the next element.

Explore Jewel Festive Market

Jewel, Cloud9 Piazza, Level 5
10am – 11pm on Friday to Sunday / Eve of Public Holiday and Public Holiday / Starting from 21 Nov 2019

Wander through this Arendelle-inspired marketplace as you discover exclusive products, participate in art & craft workshops and savour the festive delights.

Drag to explore
Sign up for art & craft workshops such as terrarium making & art jamming to get your creative juices flowing. Check out the schedule here.
Snap a photo with Santa and friends as they spread festive cheer in the marketplace. Catch the caroling session and sing along to add to the holiday mood.
Retail & Dining
Pick up exclusive festive gifts as you wander through the marketplace filled with delicious must-eat treats.
Changi Rewards & iShopChangi.com Booth
Participate in the Count & Win activity and stand to win 1,000,000 Changi Rewards points (worth S$5,000), S$5,000 iShopChangi.com shopping vouchers and other instant prizes.

Olaf, Larger Than Life

T2 Departure Hall (opposite TP Tea)

Snap a picture with a 3-metre tall Olaf!

3m 1m

Disney’s Premiums

Bring home limited edition Disney’s Frozen 2 plush toys and other merchandises.

Changi Rewards Exclusive

EZ-Link Charm

From 21 Nov

Olaf Plush

From 21 Nov

Packing Bags

From 21 Nov

Lunch Box

From 28 Nov

Anna Plush

From 28 Nov

Sven Plush

From 5 Dec

Olaf Blanket Cushion

From 5 Dec

Elsa Plush

From 12 Dec

How to redeem?

Spend a minimum of S$60 in the Public Area, Jewel or iShopChangi, or S$120 in the Transit Area or Supermarkets in a single receipt to purchase the premiums at S$8.90 each*. Spend with UnionPay and redeem the premiums at only S$1 each**

While stocks last.

*The Disney’s Frozen 2 EZ-Link Charm is redeemable at S$14.90.

** Not applicable for EZ-Link Charm


Redeem a complimentary set of the 7 Premiums (excluding Frozen EZ Link charm) with an accumulated spend of S$1,800 (S$1,500 for Gold and Platinum members).

The Frozen EZ-Link Charm is exclusive to Changi Rewards members and can be redeemed at S$14.90*. While stocks last.

*Click here for the full T&Cs

Where can I redeem?

Terminal 1

  • Transit Departure Lounge - Central Piazza (beside Shilla)

Terminal 2

  • Transit Departure Lounge - Main Event Area (beside Sprint Cass)

Terminal 3

  • Transit Departure Lounge – Event Area (in front of Pret-a-Manger)
  • Public Basement 2 (Beside Poh Kim)

Terminal 4

  • Transit Departure Lounge – Main Event Area (in front of Coach)
  • Public Departure Hall (Near Check-In Row 7)


  • Basement 1 – Outside Zara
  • Basement 1 – Outside Uniqlo

Changi Rewards and Other Promotions

Experience A Magical Adventure

CHANGI REWARDS EXCLUSIVE: Embark on an enchanted journey to explore the Arendelle castle where you can get greeted by an interactive surprise with Disney’s Frozen 2 characters and collect personalised Frozen 2 memorabilia!
Location: Terminal 3, L2, Public, Next to Jewel link bridge
Operating hours:
Friday, Saturday, Sunday, Eve of PH & PH: 10am to 10pm
Monday – Thursday (Except Eve of PH & PH): 5pm to 10pm

More Details

Disney’s Frozen 2 Gift Bag Set Gift-with-purchase

CHANGI REWARDS EXCLUSIVE: Receive a gift bag set with a minimum spend of S$100 on iShopChangi.com! Limited to 1st 5,000 departure orders only, while stocks last.

More Details

1-Metre Sven & Olaf Giveaway

CHANGI REWARDS EXCLUSIVE: Here’s how you can stand a chance to bring home your favourite Frozen character in a 1-metre plush!

  • 1-metre Olaf: Shop on iShopChangi.com
  • 1-metre Sven: Snap a shot at the photobooth at Experience A Magical Adventure

More Details

Disney’s Frozen 2 Exclusive Activity Folders

Dine with your kids at any of our participating F&B outlets at the public area (excluding Jewel) and get your very own Frozen 2 activity folders for FREE!

Available in two designs, Olaf or Anna & Elsa. Distributed on a first-come-first-serve basis, while stocks last.

In-store Promotions

Enjoy special promotions for Frozen-related merchandise in Changi!

More Details